Setting Up Utilities in Your New Dubai Property

Utility Essentials

• What are the average utility bills in Dubai and how to register DEWA when buying an off-plan property?

  On average, monthly DEWA bills for apartments range from AED 500 to AED 1,000, depending on size and usage. For villas, it may exceed AED 1,500. To register DEWA:

  • Get the title deed or Oqood certificate
  • Apply via DEWA's website or app
  • Submit Emirates ID, tenancy contract, and pay a security deposit (AED 2,000 - 4,000)

• What documents are required to activate DEWA after handover?

  You’ll need:

  • Emirates ID
  • Title deed or Oqood certificate
  • DEWA premise number (found on property)
  • Security deposit & activation fee

• How much is the DEWA security deposit for new off-plan owners?

  DEWA requires a refundable security deposit:

  • AED 2,000 for apartments
  • AED 4,000 for villas

  Plus, a non-refundable activation fee (approx. AED 130–230)

• Can I register DEWA remotely or must I visit an office?

  Yes, DEWA offers 100% online registration through:

  • DEWA website
  • DEWA Smart App
  • DubaiNow App

  Online service is ideal for international buyers of off-plan properties. DubaiNow – Government Services

• Are there other utility providers aside from DEWA I should know about?

  Yes, in some freehold communities, you may also register with:

  • Empower (for district cooling)
  • Etisalat / du (for internet/TV)

  • Gas service providers (in buildings with centralized gas)

    Ask your developer which providers apply to your project.